Effective date: October 26, 2026

PooFreeCo (“we,” “us,” “our”) provides pet waste removal and yard care services in Sarasota and Manatee County, Florida. This policy explains what information we collect, how we use it, and the choices you have. By using our website, requesting a quote, or using our services, you agree to this policy.

Information we collect

Information you give us, for example when you request a quote, sign up for service, or contact us:

  • Name, phone number, email address, and service address
  • Details about your yard and pets, such as how many dogs you have and how often you want service
  • Billing and payment information, which is handled by our payment and scheduling software providers
  • Any messages you send us

Information we collect while providing service:

  • Photos of your gate or yard taken after service visits, which we send to confirm the job is done
  • Service history, schedules, and notes needed to serve your property

Information collected automatically when you visit our website:

  • Device and browser type, pages visited, and how you arrived at our site
  • Cookies and similar tools, including Google Analytics, Google Ads, and the Meta (Facebook) Pixel, which help us understand site traffic and measure our ads

How we use your information

  • Respond to quote requests and give you pricing
  • Schedule, provide, and confirm your service
  • Send service notifications, such as arrival texts and completion emails
  • Process payments and manage your account
  • Answer questions and provide customer support
  • Improve our website, services, and advertising
  • Send promotional messages, but only if you’ve agreed to receive them

Text messaging (SMS)

If you give us your phone number and agree to receive texts, we may send messages about your quote, scheduling, service updates, and account. If you separately opt in to marketing texts, we may also send offers and promotions.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP at any time to stop receiving texts. Reply HELP for help, or call us at 941-260-1636.
  • Agreeing to receive texts is not a condition of purchasing our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Information may be shared with the subcontractors that support our services, such as our customer relationship and messaging platforms, only to deliver the messages you agreed to receive.

How we share information

We do not sell your personal information. We share it only:

  • With service providers that help us run our business, such as scheduling, payment processing, customer management, messaging, and website analytics tools, and only as needed to perform those services for us
  • When required by law, or to protect our rights, our team, or our customers
  • If our business is sold or transferred, as part of that transaction

Cookies and advertising

Our website uses cookies and similar technologies to measure traffic and the performance of our ads on platforms such as Google and Facebook. You can block or delete cookies in your browser settings. You can also manage ad personalization through your Google and Facebook account settings.

How we protect your information

We use reasonable safeguards to protect your information. No website or online system is completely secure, so we can’t guarantee absolute security.

How long we keep your information

We keep your information for as long as you’re a customer and as long as needed afterward for records, billing, and legal purposes. You can ask us to delete your information at any time, subject to any records we’re required to keep.

Your choices

  • Ask to see, correct, or delete the personal information we have about you
  • Opt out of marketing emails using the unsubscribe link in any email
  • Opt out of texts by replying STOP

To make a request, contact us using the details below.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us

PooFreeCo
Sarasota and Manatee County, Florida
Phone: 941-260-1636
Email: Danielle@poofreeco.com